Contact Us

CONTACT US

Have a question about a specific product, an order you’ve placed, or just want to share some feedback? The CHILLHIVE team is here to help!

Get in Touch

For the fastest assistance, we recommend reaching out via WhatsApp or Email.

Support Hours

Our customer care team is available:

  • Monday to Sunday: 10:00 AM – 8:00 PM IST

Business Address

CHILLHIVE 2B Space Town Road Arjunpur Haldirams, Space Corner, Kolkata, West Bengal, 700080, India.

Frequently Asked Questions

  • Order Tracking: Once your order is shipped (2-3 days after placement), a tracking link will be sent to your registered email.

  • Returns & Exchanges: Remember, we have a 3-day return window. To initiate a return for a damaged or defective item, please email us with your mandatory unboxing video.

  • Cancellations: We do not accept cancellations once an order has been placed.

Wholesale & Bulk Inquiries

Are you interested in bulk or wholesale orders? Please send an email to chillhivecare@gmail.com with the subject line "Bulk Inquiry" and our team will get back to you with a custom quote.